Swim school

Lessons

• Can I speak to the swimming teacher during a lesson?
• How long are Swim School lessons?
• Can I change my swimming lesson day, time or teacher?
• How many lessons are delivered each year?
• What happens if I am late to a swimming lesson?
• Do I need to stay at the centre during my child's lesson?

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Joining

• How do I enrol in Swim School?
• Who can join Lampton Leisure swimming lessons?
• How do I know which swimming stage is right?

Absence

• Can I get a refund or catch-up if I miss a swimming lesson?

Freeze

• Can I freeze Swim School membership?

Cancellations

• What happens if Lampton Leisure cancels a swimming lesson?

SEND

• Are swimming lessons suitable for children with SEND?

Bolt-On

• How does the Swim School Bolt-On work?

Progress

• How do I check swimming-lesson progress?
• How quickly will my child move to the next swimming stage?

Payments

• What happens if a Swim School Direct Debit fails?
• Why is my Swim School payment the same in a month with fewer lessons?

Private Lessons

• Can I cancel or get a refund for a private swimming lesson?
• How do private swimming lessons work?

Hygiene

• Should pupils shower before swimming lessons?

Cancellation

• How do I cancel Swim School membership?

Crash Courses

• Are holiday swimming crash courses available?

Membership

• What is included in Swim School membership?

Clothing

• What should a pupil bring to swimming lessons?