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Lamptons Leisure KB
Customer Support & Policies
Customer Support & Policies
Website & App
Why does the website timetable differ from the app?
What should I do if the app or booking portal is not working?
Conduct
Can my account or bookings be suspended?
Can Lampton Leisure refuse entry or ask me to leave?
Privacy
How do I opt out of marketing?
Why does Lampton Leisure use my personal information?
Who controls my personal data?
Who may Lampton Leisure share my data with?
What personal information does Lampton Leisure collect?
How do I make a data-protection request or complaint?
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Lost Property
What happens to items left in a locker or at the centre?
Health & Safety
Can I attend while unwell?
What should I do if I feel unwell while exercising?
Council Relationship
Do I contact Hounslow Council about ordinary membership enquiries?
Who operates Lampton Leisure centres?
Photography
Can I take photos or film inside a leisure centre?
Feedback
How do I leave feedback or make a complaint?
