Memberships

Membership Options

• What types of membership are available?
• What is the difference between Core and Plus membership?

Direct Debit

• What happens if my Direct Debit payment fails?
• What happens when several memberships are linked to the same Direct Debit?
• How do I change my Direct Debit date?
• How do I change the bank account used for my Direct Debit?
• Should I cancel my Direct Debit with my bank?

Joining

• How do I join Lampton Leisure?

Refunds

• Am I entitled to a refund if a payment is wrong or a facility closes?

Cooling Off

• Can I cancel during a 14-day cooling-off period?

Joint Membership

• What is a joint membership?

Junior Membership

• What junior memberships are available?

Pricing

• How much does each membership cost?

Corporate Membership

• How do I sign up for Corporate Membership?
• What happens to my corporate membership if I leave my employer?
• How can my employer become a corporate partner?

Lampton Rewards

• What is Lampton Rewards?

Family Membership

• What is included in a family membership?

Membership Cards

• How do I get a replacement membership card?
• Do I need to bring my membership card?
• Can somebody else use my membership card?

Guest Passes

• Which memberships include guest passes?
• How do free guest passes work?

Prices

• Can Lampton Leisure change my membership price?
• Why did membership prices increase in April 2026?

Exercise on Referral

• Can I rejoin Exercise on Referral after cancelling?
• How long does Exercise on Referral membership last?

Membership Changes

• How do I upgrade or downgrade my membership?

Membership Benefits

• What benefits are included in my membership?

Offers

• Are expired membership offers still available?
• What proof do I need to redeem an offer?
• Can I combine a promotion with another offer?

Annual Membership

• Can an annual membership be cancelled, refunded, transferred or frozen?

Membership Freeze

• Can I freeze my membership?
• How long can I freeze my membership, and do I need evidence?

Membership Terms

• Is there a minimum membership term or contract?

Membership Cancellation

• How do I cancel my membership?
• How much notice must I give when cancelling my membership?

Payment Options

• Can I pay monthly or annually?